Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location.
Estimated delivery times:
- Domestic (U.S.): 3–7 business days
- International: 7–14 business days
Please note that delivery times are estimates and may vary due to carrier delays or high order volume.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking updates to appear.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers. If your package is lost or significantly delayed, please contact the shipping carrier directly using your tracking number.
If you need additional assistance, feel free to contact us and we will do our best to help.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.
Contact Us
For any shipping-related questions, please contact us at:
depth.and.design.esthetics@gmail.com